HOW TO RECOVER MONEY FROM SCAMMERS

 How To Recover Money From Scammers?

According to the National Payments Corporation of India, money can be transferred between bank accounts using a mobile number or a QR code (NPCI). Users can use the BHIM app or other UPI service providers such as GPay, PhonePe, and others to make UPI payments. People can transfer money directly to bank accounts using their smartphones at any time. Despite the fact that the UPI system is safe and secure, errors such as transactions becoming stuck after the money has been debited or people becoming victims of UPI fraud are common.

One common problem is that people send money to the wrong accounts. Despite all of the security features and instructions, users frequently disregard double-checking for the receiver's phone number or QR code and send money to the wrong bank account. The issue is common but frightening because UPI transactions cannot be reversed once they have been processed. But there is a way out. Here are several methods for filing a dispute for an unintentional UPI transaction. Some of them are listed below.

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According to RBI (Reserve Bank of India) guidelines, a user should first report an unintentional transaction to the payment service provider. Contact the customer service department of the GPay, PhonePe, Paytm, or UPI app that you used to transfer the funds. Customers are supported by mechanisms built into service providers. You can report the issue and request a refund.

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File a complaint in the NPCI portal

•If the UPI app's customer service is unhelpful, you can file a complaint at the NPCI portal.

•Navigate to the NPCI's official website, npci.org.in

•Now, go to the 'What we do' tab and then tap on UPI.

•Next, tap and open the Dispute Resolution Mechanism.

•Fill in all of your transaction details, including UPI transaction ID, virtual payment address, the amount transferred, date of transaction, email ID, and mobile number, in the complaint section.

•Select 'Incorrectly transferred to another account' as the complaint reason.

Send your complaint.

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